Our Commitment

At Rocket Riches, we believe that online gaming should be about entertainment, enjoyment, and the thrill of playing responsibly. We are fully committed to providing a safe, fair, and secure environment for all players. To help maintain control and ensure gambling remains fun, we offer a range of tools and resources designed to promote responsible play.

Player Tools

We strongly encourage you to stay in control of your gameplay. Within your account, you can:

• Set deposit, loss, and wager limits
• Take cooling-off periods or self-exclusion measures
• View detailed game and transaction history

If you choose to set your deposit limit to zero (0), the limit will be enforced immediately in accordance with the Kahnawake Gaming Commission’s Responsible Gambling Regulations. Once set, this limit cannot be changed or removed for a minimum of six (6) months.

This ensures that no further deposits can be made, helping you take full control of your spending. During this time, you may request the withdrawal of any remaining funds in your account, subject to standard verification checks.

These tools can be managed directly from your account settings or by contacting our Customer Support team at any time.

Playing Safely

Gambling should always be an enjoyable activity. However, if gambling begins to affect your finances, relationships, or well-being, it’s important to take a break and seek support.

We recommend reaching out to the following organisations for confidential advice and assistance:

• Gamblers Anonymous — www.gamblersanonymous.org 
• Gambling Therapy — www.gamblingtherapy.org 
• GamCare — www.gamcare.org.uk 

You can also find other services available in your area, where you can book free consultations and discuss your situation with professionals.

When Does It Stop Being Fun?

Understanding when gambling stops being fun is key to staying in control. You may want to consider taking a break if you notice any of the following:

• Are you spending more than you can afford?
• Are you finding it difficult to stop playing?
• Are you gambling to escape personal issues or stress?
• Are you chasing losses?
• Are you neglecting work, studies, or social life because of gambling?
• Are friends or family expressing concern about your gambling?

If you answered “yes” to any of these, it might be time to take a step back and reassess your play.

Time Out and Self-Exclusion

If you ever feel that gambling is negatively affecting your life, we encourage you to take a Time Out or consider Self-Exclusion.

When a Direct Self-Exclusion Request is made, Rocket Riches will immediately, or as soon as practicable:

• Lock your account for a minimum of six (6) months;
• Make all reasonable efforts to prevent any marketing materials from being sent to you; and
• Provide information on how to submit a Comprehensive Self-Exclusion Request directly to the Kahnawake Gaming Commission.

Our team will also notify the Commission of the actions taken, as required by regulation. Your account will automatically re-open once the self-exclusion period has expired.

To request these tools or discuss the best option for you, please contact Customer Support. For more information, please refer to Section 14. Responsible Gambling, of the General Terms and Conditions.

Underage Gambling

Gambling is restricted to persons aged 18 years or over (or the legal age in your jurisdiction). We actively promote measures to prevent underage gambling and encourage parents and guardians to:

• Use parental control software such as Net Nanny or Cyber Patrol
• Monitor children’s online activity and ensure accounts remain secure and inaccessible

Anyone found to be engaged in or enabling underage gambling will have their account closed and may face further investigation.

Fair Play and Player Protection

All our games are independently tested for fairness and randomness. We also ensure that personal and financial information is handled securely in line with the latest data protection standards.

Further Responsible Gambling Steps

If you think you might be at risk or have questions about your gambling habits, we recommend visiting:

• www.gamblingtherapy.org for international online support
• www.gamcare.org.uk or 0-845-600-0133 for free consultations and professional guidance

These services provide information, advice, and confidential counselling for those seeking help.

Ongoing Responsibility

Rocket Riches is dedicated to maintaining compliance with current regulations and best practices in responsible gambling. We continuously review our policies and procedures to ensure we provide the safest and most enjoyable gaming environment possible.

Need Help Now?

If gambling is affecting your life or the lives of those around you, reach out for immediate support via:

• www.gamcare.org.uk 
• www.gamblingtherapy.org  

Your well-being and responsible play are our top priorities.